Q&A
View allIs our data used to train LLM providers?
Copy linkNo. Model training on customer data is contractually prohibited under our service agreements with our LLM vendors.
Which LLM providers do you use?
Copy linkOur LLM vendors are listed in the sub-processor schedule in our trust center. Each is bound by enterprise terms that prohibit training on customer data.
Can our data appear in another customer’s outputs?
Copy linkNo. Customer environments are logically separated per tenant, and customer data is not used to build or improve anything served to other customers.
Where is our data stored and processed?
Copy linkCustomer data is stored and processed in North America with our hosting and database sub-processors listed in our trust center.
How do you control access to customer data?
Copy linkAccess is role-based and limited to personnel who require it to deliver the service, with least-privilege defaults.
Do you log and monitor access?
Copy linkYes. Access and system events are logged and monitored.
Do you perform employee background checks and security training?
Copy linkYes.
Subprocessors
View all
Anthropic • AI model inference
US
AssemblyAI • Speech-to-text transcription
US
Axiom • Logging and telemetry
US
Cloudflare • Network security and edge services
US
Composio • Third-party integration connectivity
US
